Frequently Asked Questions

After servers are in place and remote access is provided, it takes only a few weeks for us to install and configure all the components to make them ready for use. However, you do need to be aware that some actions on the operator's side, such as billing/CRM integration, network changes, design preparation, content packaging, etc. also take time. Fortunately, we assist you with these activities, so that you are ready for production as quickly as possible.

There is a cloud demo available with several linear TV channels, movies, apps, and other content so you can quickly get a live overview of the platform. Write us at sales@uniqcast.com and we will be glad to show you a remote overview of the platform or give you access to the cloud demo so you can test the platform yourself.

Android AOSP STB devices are based on the open-source Android OS. There is no Google certification required, so it can be deployed quickly, but there are some limitations in terms of apps available on the platform. Android TV provides access to all certified ATV apps and some other Google features such as Google Assistant, but it requires Google certification for each project separately. For more details, please check this topic in our knowledge center.

Yes, one of the advantages of the UniqCast video delivery platform is support for streaming and CDN. There is no need for purchasing costly third-party streaming servers and integrating them into the solution. With UniqCast, streaming is an integral part of the platform that simplifies the solution and decreases the cost of the initial investment.

Yes, transcoding for IPTV and OTT live channels is part of UniqCast turnkey IPTV / OTT solution. In addition, we also provide offline transcoding for preparing on-demand content. However, you can use any other third-party transcoding solution if required. You do not have to use our components. We provide you with different options, based on your needs, enabling you to build a cost-effective turnkey IPTV / OTT solution.

We support CAPEX or OPEX business models and are always looking to accommodate your needs. We will help you make your business plan a great success. Please, feel free to contact us at sales@uniqcast.com to get more information or to request a quote.

End-to-end video streaming refers to a complete solution for delivering video throughout the delivery chain, from content ingest (live and VOD) and transcoding to delivery and playback on various devices.

Our end-to-end video streaming solutions can help these operators to improve the quality and delivery of their video content, increase their reach and monetize their content more effectively.

Yes, we offer solutions for both live streaming and on-demand content and can help you to optimize your content for different devices and platforms.

Our solutions include analytics and monetization tools that can help content owners to understand their audience and generate revenue through advertising, subscriptions, or a combination of these models.

Our solutions support a wide range of devices, including smartphones, tablets, smart TVs, and set-top boxes.

Every project depends on a different number of factors. The most common elements that influence pricing are the number of users (existing and expected), the amount of content (live channels and VOD assets), and the level of customization required for your project (depending on the existing equipment and systems you have) but there are also other factors to consider as well. We analyze each project to the smallest detail and are able to provide you with the optimal pricing solution that will enable your service to grow.

To get started with our services, please contact us to schedule a consultation with one of our experts. We will work with you to understand your needs and develop a customized solution to meet your requirements.

After the initial consultation, we will present you with a demo of our solution and then give you access so you can test it yourself and evaluate our solutions and see how they can benefit your business.

Our solutions include advanced security and privacy features to protect your content from unauthorized access and ensure that your data is securely stored and transmitted on all devices. We also comply with relevant regulations and industry standards for data protection and privacy.

We can provide 24/7 technical support and assistance to our customers. You can contact our seasoned and experienced support team for any questions or issues that you may have. We also offer training and documentation to help you effectively use and manage our solutions.

Yes, our solutions are designed to be flexible and can be easily integrated with other systems and platforms that you may already use. We can work with you to ensure a smooth and seamless integration process.

Yes, we offer a wide range of customization options for our services that will enable you to deliver premium UX to your subscribers. You can choose from a variety of features and functionalities, and we can also work with you to develop custom solutions that meet your specific needs and requirements.

Yes, we offer content distribution and delivery solutions that can help you to reach a wider audience and deliver your content more efficiently. Our solutions include support for various protocols and standards.

Yes, we offer analytics and reporting solutions that can help you to understand your audience and track the performance of your content. Our solutions include detailed metrics and insights on viewership, engagement, and revenue, as well as support for real-time analytics and reporting.

Yes, our solutions support multiple languages and can be customized to meet the needs of different cultures and audiences. We also offer support for subtitles, as well as localization services.

Whether you use our cloud-based or on-site solution they are both built with options for the expansion and growth of your subscriber base. Our solutions can handle large amounts of traffic and users, and can easily scale up or down to meet the changing needs of your business.

Yes, we offer a variety of monetization options for your content, including advertising, subscriptions, and transaction/pay-per-view models. Our solutions include support for various ad formats, such as pre-roll, mid-roll, and post-roll ads, as well as the ability to target specific audiences and demographics.

Yes, we support adaptive bitrate streaming, which allows for the delivery of high-quality video content over varying network conditions. This feature ensures that the video quality is automatically adjusted based on the viewer's internet connection, providing a seamless viewing experience.

We strive to provide maximum uptime and availability for our services. We use redundant systems and multiple data centers to ensure that your content is always accessible to your viewers.

We use advanced technologies and best practices to ensure the reliability of our services. This includes regular backups and disaster recovery plans, as well as monitoring and reporting systems to detect and resolve issues quickly.

Our analytics and reporting solutions provide detailed metrics and insights on viewership, engagement, and revenue, so you can measure the performance of your content and make data-driven decisions. Additionally, we also provide real-time analytics and reporting so you can have a real-time view of your content's performance.

Yes, we offer content management and organization solutions that can help you to manage and distribute your content efficiently. Our solutions include support for various formats, such as videos, images, and audio, as well as the ability to easily categorize, tag, and search for content.

Our solutions include support for various platforms and devices, as well as content distribution and delivery solutions that can help you to reach a wider audience. Additionally, our analytics and reporting solutions can help you to understand your audience and optimize your content to increase viewership. As an operator, you have great autonomy in creating premium UX for your subscribers yourself.

Yes, we offer CDN services that can help you to deliver your content more efficiently and with high quality. Our CDN solutions include support for various protocols and standards, as well as the ability to deliver content to global audiences with low latency and high availability.